It doesn’t matter if you have an in-house or outsourced legal information team. They should be an integral part of your learning and development programme. They offer expertise, value for money, efficiency, and technological knowhow. Not only that but they enhance the reputation of your firm amongst its peers.
Legal information professionals are experts
Like you, they are experts in their field of knowledge. It makes sense for you to use their training services. This could be a library services refresher for an individual, or a teamwide in-depth seminar.
It’s possible that they have already spoken at conferences, or published work in their own right. They will have definitely exchanged advice with other professionals. Ask them about copyright, information security, social media and SEO. Or even about communication skills, project management, competitor analysis. The list is endless.
Legal information professionals offer value for money
They offer exceptional value for money. Given their breadth of knowledge, and ability to communicate, they are a valuable learning and development asset. Get them involved in the firm’s CPD programme, and they will index your training materials, and become a speaker.
You might argue that external trainers are excellent value for money. Some firms organise external events with training by individual online legal publishers. These people know their particular service well. It builds supplier relationships, and might offer insights into how other firms use it. The downsides to this include time-consuming co-ordination. You only get one point of view and there may be an extra charge.
Legal information professionals are efficient
They are efficient and neutral users of online resources. They know the legal market which also assists in this effciency. Your information professional manages your online resources by talking to each provider. They cover every resource in one training session. Comparisons and recommendations without bias.
They will also offer case studies using real life examples. Attendees can ask anything they like because discretion is assured. This combination of legal business experience and in-depth knowhow makes them efficient team members.
Legal information professionals ensure future-proofing
They are technologically aware. They are as time-poor as you, and yet have a responsibility to stay up to date in the face of information overload. Your information staff will have some interesting ideas about online training. They have also been updating and acquiring their skills in many ways.
Training is now linked with technology. You can find MOOCs (Massive Open Online Courses), virtual learning environments, intranet portals, podcasts, YouTube channels. These are all ways that technology can assist with learning and development in your firm.
Legal information professionals enhance reputation
People talk. Your new recruits rate their inductions and training when they are giving feedback to recruiters and others. Your firm’s reputation depends on initial interaction with new joiners and trainees.
Investment in new talent is vital if firms want to compete and prove their commitment to clients. Many firms are now recruiting legal apprentices which represents a huge investment in the future. You should trust your information team to build relationships – at every level.